KCB Mobile 4+

Been banking with KCB for quite sometime, newest update renders the app unusable. Issues accessing ‘account’ section with constant error statement: “An error occurred during processing your request. Please try again”. Once accessed (after 5 or more tries) the same error message pops up when accessing statements, or statement section is not displayed at all. Values are sometimes incorrect (money in the account, but a value of 0 is displayed).

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Awful Application

Awful app services and and the worst customer service experience especially for iPhone users who have to go through an extra process to access the app,

App Privacy

The developer, Kocela Limited , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

• Location
• Contact Info
• Contacts
• User Content
• Identifiers
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Compatibility iPhone Requires iOS 12.0 or later. iPad Requires iPadOS 12.0 or later. iPod touch Requires iOS 12.0 or later.